Undercover Boss says Love Works

Two weeks ago I got an email from my friend Wendell saying “Any chance that you will be in Atlanta on 10/2 – I have an extra ticket to the HR Prayer breakfast.”

Last week I joined 300-400 human resources professionals for meeting and eating followed by prayer and a presentation that “Love Works.”

The presenter was Joel Manby, CEO of Herschend Family Entertainment, a leader in the world of family theme parks and attractions with 14,000 employees.  He illustrated how love works, as he was featured in the hit TV series: Undercover Boss.

Being a Believer in Business

I laughed as I watched TV clips of Joel undercover as a park employee cleaning streets at night – losing control of his hose and spraying his supervisor.  I was embarrassed when I started crying at his love and compassion for employees.  I felt affirmed when I noticed a tear streaking down Wendell’s cheek.

I was conflicted as Joel outlined the problems with being a believer in business.  I identified with his dealing with tough executives in tough situations.  I was challenged when he said “Love Works,” referring to Jesus saying…

“‘Love the Lord your God with all your heart and with all your soul and with all your mind” and

“Love your neighbor as yourself.”

Matthew 22:37, 39

I was intrigued as I heard that love is a verb – not so much about how you feel, but rather what you do.  I got engaged when I saw how love was defined…

Love is patient, love is kind. It does not envy, it does not boast,

it is not proud. It does not dishonor others, it is not self-seeking, it is not easily angered,

 it keeps no record of wrongs. Love does not delight in evil but rejoices with the truth.

 It always protects, always trusts, always hopes, always perseveres.

1 Corinthians 13:4-6

Then he shared how these verses were translated into seven principles about love at work:

  1. Be patient—demonstrate self-control in difficult situations.
  2. Be kind—show encouragement and enthusiasm.
  3. Be trusting—place confidence in those around you.
  4. Be unselfish—think of yourself less.
  5. Be truthful—define reality corporately and individually.
  6. Be forgiving—release the grip of the grudge.
  7. Be dedicated—stick to your values in all circumstances.

This is doable

With new information and inspiration, I was ready for application. What could I do? How does “love work” in my world of career ministry?  Here are some of my thoughts so far…

Find Help and Hope at Work

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